Procedures for Grievance of Items Listed Above (General Grievance Procedure)

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• Discussion with the grievant's Department Chair/supervisor should normally take place first in an attempt to resolve the matter. In some cases, input from an administrative unit (for example, Dean, Provost and Vice President for Academic Affairs) and/or the independent Faculty Ombudsperson may be appropriate and helpful. The grievant and/or Department Chair/supervisor may wish to contact such a person.
• If the Department Chair/supervisor is involved in the matter or has a conflict of interest related to the matter, a second person, selected by the Provost and Vice President for Academic Affairs, will assist in attempting to resolve the matter.
• Efforts to resolve the matter at this step will be expeditious.

1. If the grievant is not satisfied with the disposition of the grievance at step one, the grievant will, within 30 calendar days after the event giving rise to the grievance, submit a written statement of grievance to his/her/their Department Chair/supervisor or the Provost and Vice President for Academic Affairs's substitute.
2. Upon receipt of the grievance at this stage, the Department Chair/supervisor or substitute will notify the Executive Director of Human Resources, who may contact the University legal counsel in order to help assure that the grievance procedure is followed carefully.
3. The Department Chair/supervisor or substitute will investigate and attempt to resolve the grievance. This investigation may include a meeting between the Department Chair/supervisor or substitute, appropriate Dean, the grievant, and any other appropriate personnel.
4. A written response will be given to the grievant within 14 calendar days after receipt of the written grievance by the Department Chair/supervisor or substitute unless the grievant agrees to an extension of this time period.

If the grievant is not satisfied with the disposition of the grievance at step two, or if no decision has been rendered within 14 calendar days of the Department Chair’s/supervisor's or substitute's receipt of the grievance at step two, the grievant may request the Dean of the Department Chair’s/supervisor's college/school or division to begin processing the grievance at step three.

Appeals are not re-investigations. The decision will be based on the written appeal and the Investigative Report from Step Two. However, if substantial new facts are discovered, then the Dean may wish to investigate the recently learned information.

A written response will be given to the grievant within 14 calendar days after receipt of the written grievance by the Dean unless the grievant agrees to an extension of this time period.

1. If the grievant is not satisfied with the disposition of the grievance at step three, or if no decision has been rendered within 14 calendar days of the Dean’s receipt of the grievance, the grievant may request that the Provost and Vice President for Academic Affairs begin processing the grievance at step four.
2. The Provost and Vice President for Academic Affairs, with the support of the Executive Director of Human Resources, will arrange for a hearing to be conducted by a three-member committee of full-time teaching faculty, administrator(s) with faculty rank, and/or staff with faculty rank including:

• One member selected by the grievant
• One member selected by the Provost and Vice President for Academic Affairs
• One current member of Academic Council selected by both the grievant and the Provost and Vice President for Academic Affairs

If the first two members are unable to agree on the selection of a third member, they will alternately eliminate names from Academic Council until they reach the last name, at which time that person will become the third committee member. First elimination is to be determined by the toss of a coin.

3. The committee selected above will select a Chair from among its members by majority vote. If no member receives a majority, the member chosen from Academic Council will be Chair. The Chair, with support provided from the Director of Human Resources, will be responsible for determining how the facts relative to the grievance will be investigated. The Chair will also determine whether a formal hearing is required. If such a hearing is held, the grievant may be accompanied at the hearing by a University employee of his or her choosing. Only University employees may accompany a grievant in a grievance hearing. Reasonable provision will be made for other employees to appear as witnesses.
4. The investigation by the three-member committee should normally be completed within one month of its formation. Within 21 calendar days of the completion of the investigation, the recommendation of a majority of the committee, along with their findings of fact, will be submitted to the President.
5. The President, after reviewing the findings and recommendations and any other evidence considered relevant, will make a final decision which will then be communicated to the grievant.