Step One – Discussion

• Discussion with the grievant's Department Chair/supervisor should normally take place first in an attempt to resolve the matter. In some cases, input from an administrative unit (for example, Dean, or, Provost may be appropriate and helpful. The grievant and/or Department Chair/supervisor may wish to contact such a person.
• If the Department Chair/supervisor is involved in the matter or has a conflict of interest related to the matter, a second person, selected by the Provost will assist in attempting to resolve the matter.
• Efforts to resolve the matter at this step will be expeditious.