Personal Issues
Timely Access and Referral of Students to Services Addressing Personal Issues A3.07
Personal issues include any non-academic issues that may affect a student's ability to succeed in the PA program, including but not limited to mental health, financial difficulties, family problems, and health concerns. These needs are beyond the scope of academic advising but may be very relevant.
Students who self-identify a need should review the following list of resources and self-select as needed. Students are also encouraged to submit referrals for classmates as needed.
•Graduate Student Resources
•Student Care and Outreach Program
•Student Care Referral (self-referral)
Faculty and staff who identify a student in need of assistance through routine advising or other interaction should follow the following principles:
Students requiring immediate support:
•Medical—call 911. If necessary and licensed, you may provide care until EMS arrives.
•Mental health—call the counselor on call (336-278-2222) or 911.
•If safety is a concern, reach out to campus police to assist (through your Rave Guardian App) or call 911.
•Note: Faculty/staff should NOT put a student in a personal vehicle.
Students with deep concerns, including financial concerns, should be referred to the Dean of Students using the Student Care Referral through Student Care and Outreach.
Once the form is submitted, also notify the program director of a form submission so they can anticipate contact from the Dean of Students.
Other concerns identified in routine advising/instruction:
Refer to the Graduate Student Resources page
Health Services
Elon University PA Program in Charlotte provides students with access to TimelyCare, a telehealth program that offers medical and mental virtual health care from anywhere in the United States, 24 hours per day, 7 days per week, 365 days per year, with no additional cost or fee to students.
CLT-PA encourages students to take advantage of this service when feeling under the weather, anxious, or overwhelmed. Students can go to TimelyCare to register with their elon.edu email address, using the access code that was emailed to them. Students can then have visits from any web-enabled device – smartphone, laptop, or desktop. TimelyCare service is available and is provided. Information about accessing the virtual services is also available on the websites for Counseling Services appointments.
Principal faculty, the Program Director, and the Medical Director may not provide medical care to students, except in emergency situations, nor give clinical advice, nor access student health records. They may, however, facilitate referrals to appropriate healthcare facilities. (A3.06)