Personal Issues

Personal Issues include any non-academic issues that may affect a student's ability to succeed in the PA program, including but not limited to mental health, financial difficulties, family problems, and health concerns. These needs are beyond the scope of academic advising but may be very relevant.

Students who self-identify need should review the following list of resources and self-select as needed. Students are also encouraged to submit referrals for classmates as needed.

• Graduate Student Resources

• Student Care and Outreach Program

• Student Care Referral (self-referral)

Faculty and staff who identify a student in need of assistance through routine advising or other interaction should follow the following principles:

• Students requiring immediate support:

• Medical—call 911. If necessary and licensed, you may provide care until EMS arrives.

• Mental health—call the counselor on call (336-278-2222) or 911.

• If safety is a concern, reach out to campus police to assist (through your Rave Guardian App) or call 911.

Note: Faculty/staff should NOT put a student in a personal vehicle.

• Students with deep concerns, including financial concerns, should be referred to the Dean of Students using the Student Care Referral through Student Care and Outreach.

• Once the form is submitted, also notify the program director of a form submission so they can anticipate contact from the Dean of Students.

• Other concerns identified in routine advising/instruction

• Refer to the Graduate Student Resources page

Faculty/Staff documentation and follow-up

• When recommendations for additional services are shared with learners and/or a Student Care Referral is completed, the encounter should be documented in the student file, secured in “eDocs”. Additionally, documentation of a follow-up conversation to close the loop of communication should be submitted.